CAREER CENTER

ChristianCare's My65+ - Milford practice is actively seeking a Full-Time Office Assistant!

The My65+ practice at Milford offers a new innovative model of comprehensive healthcare, specific to the geriatric patient population. This unique model of care focuses on patient-centered, individualized care plans and standardized clinical outcomes.

ChristianaCare's My65+ is the first in Delaware to offer unique services designed specifically for the geriatric populations with features such as a Functional Assessment Room, on-site access to a pharmacist, registered nurse and behavioral health personnel, as well as a large, private family gathering room. In addition to services being offered at the practice, My65+ plans to include a home visit component for our home bound patients in the surrounding area. By leveraging technology and the on-site support of our patient digital ambassador, we will provide a large virtual component for primary and specialty services.

How You make an impact

This position is one of the first points of contact between the practice and the patient. This position is responsible for creating a friendly, welcoming, calm, and efficient environment for the practice. The Office Assistant serves patients with poise and compassion, fields phone calls, answers questions, schedules appointments, registers patients, updates EMR and represents the entire practice every time there is interaction.

What We Offer

• Generous PTO Package

• Employee Wellness Programs

• Comprehensive benefits package, including the opportunity for Public Service Loan Forgiveness (PSLF)

• 403b Retirement Package

• Paid Parental Leave and a lot more...

Responsibilities:

• Schedules appointments with awareness of insurance, provider, and practice location

• Processes/verifies referral information and eligibility for insurance reimbursement as needed.

• Maintains confidentiality of workplace & patient information

• Collects payments according to insurance requirements and verify insurance coverage & coordinates referrals

• Answers all phone calls in a professional manner and relays accurate messages

Qualifications:

• High School Graduate or equivalent

• Experience in a medical office setting preferred

• An equivalent combination of education and experience may be substituted

At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.

Feel free to apply and come join us at ChristianaCare!

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