Career Center

The Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center, Community-Based Outpatient Clinic (CBOC), mobile medical unit or may have virtual/remote assignments. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. In order to qualify for this position, you must possess at least ONE of the following minimum qualifications: SPECIALIZED EXPERIENCE: Possess one full year of specialized experience equivalent to the next lower grade level in federal service that required application of the knowledge, methods, and techniques of this position to be filled. Specific qualifying specialized experience for this position (which should be documented on your resume) is: performing phlebotomy and laboratory procedures; performing proper specimen collection to minimize patient discomfort; using appropriate specimen containers and labels; maintaining professionalism and working as part of a team. Your answer will be verified against information provided on your resume. If your resume does not clearly support your response by addressing your work experience in detail you will be disqualified. OR EDUCATION SUBSTITUTION: Successfully completed one full year of graduate level education that is directly related to the work of this position. NOTE TO APPLICANTS: One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study; if that number cannot be obtained from the transcript, 18 semester hours will be considered as one full academic year of graduate study. (TRANSCRIPTS REQUIRED - If you do not submit a copy of your transcript, your application may not be processed.) OR COMBINATION: Possess equivalent combinations of experience and education as previously described to fully meet the requirements of this position. (TRANSCRIPTS REQUIRED - If you do not submit a copy of your transcript, your application may not be processed.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Clinical Data Collection/DocumentationDiagnostic Medical TestingPatient CareSpecimen Collection IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Some of the duties and responsibilities of this position include (but are not limited to): Performing observation-based screening and collecting patient information; Completing approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols; Assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB); Assisting licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in-person or virtual visits; Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes; Collecting a wide range of specimens and preparing them for transfer to processing; Performs other related duties as assigned. Work Schedule: Monday-Friday, 8:00 am - 4:30 pm\nRecruitment & Relocation Incentives: Not authorized\nFinancial Disclosure Report: Not Required"]