The Social Worker Case Manager works within the Residential Rehabilitation Treatment Program (RRTP) team providing a variety of clinical programs with a wide range of residential services and treatments for Veterans at VA Southern Oregon Rehabilitation Center and Clinics (SORCC), a Complexity Level 3 Facility, in White City, Oregon. The VA Southern Oregon Rehabilitation Center & Clinics (VASORCC) provides a variety of clinical programs with a wide range of residential services and treatments for Veterans in Residential Rehabilitation Treatment Program (RRTP). VASORCC has its residential program on its main campus. VA SORCC employs more than 50 social workers including supervisory social workers. RRTP has service line of over 100 employees; including social workers, licensed mental health counselors, psychologists, addiction therapists, occupational therapists, registered dietitians, nurses, peer support specialists, and administrative staff. This position is part of the RRTP team as a Case Manager, with a caseload of approximately 10-35 Veterans. This position focuses on helping Resident Veterans experiencing a wide range of complicated mental, addiction, behavioral, physical, psychosocial, and environmental problems. In addition to working individually with Residents, group psychotherapy is also expected. The position's goal is to maximize rehabilitation and treatment potential while assisting Veterans in achieving abstinence, emotional, economic, and housing stability before returning to their community of choice. Duties include, but are not limited to the following: Performs case finding functions and outreach, identifying and screening patients for psychosocial needs. Incumbent must possess the knowledge and ability to independently implement treatment modalities, provide counseling or psychotherapy for individuals, families and groups. Conducts psychosocial assessments. Develops treatment plans in collaboration with the Veteran/family and with the interdisciplinary treatment team. Incumbent possesses the skills to offer psychosocial interventions and measures outcomes to interventions. Coordinates community-based services, including information and referral for additional services from other VA programs, other government programs and community agency programs. Identifies high-risk patients and provides case management services. Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences and serves as liaison to family members. Has working knowledge and experience in use of medical and mental health diagnoses, disabilities and treatment procedures. This includes acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology. Establishes and maintains effective therapeutic relationships with Veterans and their families. Incumbent is able to independently work with patients and families who are experiencing a variety of psychiatric, medical and social problems utilizing individual, group and family counseling and therapy skills. Provides consultation services to other staff regarding the psychosocial needs of Veterans and the impact of psychosocial problems on health care and adherence to treatment plan. Evaluates incumbents own practice through professional peer review, case conferences and other organizational means. Incumbent is able to communicate effectively, both orally and in writing, with people from varied backgrounds. General knowledge of Veterans' benefits and services relating to special programs, service connected compensation, non-service connected pension. Facilitates referrals based upon Veterans needs and eligibility. Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (Veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Incumbent is able to provide the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the consumer constructively and appropriately. Knowledge and skill in the use of word-processing, data management and other computer systems, especially those programs in use by VHA. Complies with VA performance measures and works with the assigned team to effectively shape practice patterns to improve stand on performance measures. Attends and participates in regular Service Line and Team meetings. Collaborates in identifying and addressing ethical issues that impact patients and staff including initiating and participating in ethical consultations. Demonstrates positive communication skills and behaviors that promote cooperation and teamwork with internal and external customers. Collaborates with other disciplines and caregivers using group processes for decision making in interdisciplinary problem solving. Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Financial Disclosure Report: Not required This position can also be filled by applicants who apply to job announcement CBSV-11170687-21-JS, LPMHC Case Manager (RRTP)
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.