The incumbent of this position serves as Coordinator for the Contracted Adult Day Health Care (CADHC) Program and as the Lead Social Worker for the Primary Aligned Care Team (PACT) social workers within Social Work Service. The incumbent assumes the technical and administrative responsibility for the management of the Contract Adult Day Health Care (CADHC) Program. The incumbent assumes the technical and administrative responsibility for the management of the Contract Adult Day Health Care (CADHC) Program. Responsibilities include the daily operation of the program, developing policies and procedures for program operation and preparing reports and statistics for facility, VISN, and national use. The incumbent manages and controls the use of data related to these programs regarding day to day functioning and program evaluation. The incumbent plans, organizes and directs administrative, operational, patient and personnel activities for the program. While not directly responsible for financial management, the incumbent works closely with Central Business Office (CBO), Community Care Coordination, Health Administration Service, Fiscal Service and any other required VA personnel to coordinate budget, billing and other fiscal matters. Strong emphasis will be placed on data collection including patient and caregiver satisfaction and feedback and tracking of performance measures for CADHC. Additional duties includes but are not limited to the following: Serves as the Medical Center's primary point of contact for the CADHC. Responsible for data collection, reporting, administrative record keeping, and monitoring Veteran or Program clinical indicators, thresholds, stakeholders' feedback and satisfaction, and performance measurements. Uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. Develops working relationships with the contracted CADHC programs within this medical center's catchment area. Implements, and maintains referral and screening procedures for potential Veteran participants that meet national policy for CADHC, as well as the needs of medical center. Develops the screening procedures to involve a multidisciplinary team approach and is responsible to ensure criteria and procedures are maintained. Manages the CADHC Veteran participants and coordinates all activities related to these programs. Responsible for developing a calendar for required quarterly CADHC nursing and social work visits and ensuring these visits are completed and documented. Completes all required social work visits and document on every Veteran under contract after each visit. Organize and lead any required on-site inspections. Serves as the link between the VA and all CADHC's in the catchment area and is responsible for maintaining professional collaborative relationships with each facility. Responsible for timely submission of all reports, action items, issue briefs and website updates related to the CADHC Program. Track trends for both programs in order to adjust for the needs of the programs. Provide direct patient care as needed which includes Comprehensive Assessment, Completion of the Client Assessment of Need Score (CANS), Case Management Services, and Crisis Intervention. Functions as a care coordinator with a panel of veterans to ensure that health care meets the needs, as defined by the Veteran. Prepare the CADHC and PACT Social Workers to adhere to current VHA directives, handbooks, and publications and meet current Joint Commission or other appropriate accrediting body standards, applicable state licensure standards and VA-OIG expectations. Conduct ongoing intensive reviews and appraisals of the programs to ensure the accomplishment of objectives and adherence to standards set by governing bodies. Responsible for the orientation of new PACT social workers, as well as ongoing educational needs of all PACT social workers as necessary. Primary point of contact for Veterans, caregivers, community agencies, and staff for information related to CADHC or PACT Social Work programs. Incumbent is able to work with Veterans and their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, financial, legal and psychosocial problems. Incumbent is able to assess functional acuity of the patient and provide appropriate interventions. Incumbent must be able to utilize this assessment in facilitating the Veteran's maximum use of treatment for attainment of the highest level of independence that is possible and practicable. Must actively participate as the lead of the CADHC Inspection Team and member of the CNH Oversight Committee. Must actively participate through collaboration with Veterans, their families, contracted facilities, as well as interdisciplinary treatment team members in the development and implementation of a veteran centered treatment plan. Is responsible for supporting the mission, policies, and procedures of the Department of Veterans Affairs, the Veterans Health Administration (VHA), the appropriate Veterans Integrated Service Network (VISN), and the facility. Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. Financial Disclosure Report: Not required
Internal Number: 599728000
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.