The Clinical Social Worker in this position provides direct services to Veterans enrolled in VA Ann Arbor Healthcare System with high quality case management, clinical treatment, advocacy, and to coordinate linkage with appropriate VA and community service providers / agencies as needed by the client. This is accomplished in collaboration with other members of the treatment Team or other interdisciplinary treatment teams as appropriate (i.e. Specialty Clinics, CLC Units, PACT, etc.). This position is responsible for assessment, planning, coordination, and provision of case management services in the assigned clinical area serving as a float providing clinical social work services and intervention in various areas throughout the Service as deemed necessary by the Chief/Assistant Chief of Social Work & Community-Based Services. The Clinical Social Worker coordinates a variety of activities including outreach, interdisciplinary activities, psychosocial assessments, treatment planning, consultation/education to Medical Center staff and community based service providers, the collection and maintenance of statistical data, program planning evaluation and modification, and the supervision of MSW students as assigned. Social Work 25% Screening/Assessment - The Social Worker will develop an assessment of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, and family members/significant others, whenever possible. The goal of the assessment is to highlight the Veteran's strengths, limitations, and internal/external supports and service needs in order to optimize the Veteran's functional status and safely maintain the Veteran in his/her home. The initial assessment and assessment updates will be completed as specified by the policy for the assigned work area. Treatment Planning/Goal Setting - The Social Worker is responsible for contributing to the development of the treatment plan and setting achievable treatment goals with the Veteran, family members/significant others and assigned clinical team. Referral to service providers - Throughout the course of treatment, the Social Worker is the subject matter expert on VA and/or community resources. The Social Worker will collaborate with other service providers in reassessing the Veteran's needs for non-institutional, institutional services/programs and entitlements. The Social Worker is responsible for educating the Veteran and families/significant others of the available services and assisting them in establishing the appropriate referrals based on the Veteran's preference or that of his surrogate decision-maker. Resource Development - The Social Worker is responsible for developing a resource file of VA and community social service programs and enhancing the content to the benefit of Veterans. The Social Worker will refer the Veteran to needed services. Advocacy - The Social worker understands the intimidation of bureaucracy and will act as an advocate when it serves the best interest of the Veteran and family members/significant others. When appropriate and feasible, Social Worker will educate and encourage the Veteran to advocate on his/her own behalf, thus fostering a sense of independence and empowerment. Program Analyst Functions (75%) Analysis of Clinical and Administrative Programs - The incumbent serves as the Program Analyst for Social Work and Community-Based Services. The Program Analyst is responsible for analyzing all relevant clinical and administrative data to assist the Service Chief in assessing the quality, effectiveness and efficiency of the various clinical and administrative processes for all Social Work and Community-Based Services. Broadly this involves acquiring all relevant clinical and administrative data, managing relevant databases, applying analytical techniques for assigned projects and preparing required reports. Partners with the Social Work and Community-Based Services Leadership team to work towards process improvements and/or enhancements beneficial to the service and facility. Assignments typically involve all aspects of data management for Social Work and Community-Based Services' quality, effectiveness and efficiency measurement as well as the monitoring of administrative task analysis, fiscal reporting, flowcharting of work processes, through the use of relevant data bases and statistical measures. These activities include, but are not limited to, the following areas: Gathers, inputs, organizes, develops and interprets data from available information systems (VSSC, VISN 10 Data Warehouse, DSS, etc.); and manually from programs whose data are not captured on established or real-time systems. Incumbent establishes new data collection procedures and databases for specific programmatic activities and/or evaluation, if necessary. Organizes recurring, ongoing data collection, analyzes this data and prepares formal reports to monitor the quality, effectiveness and efficiency of all aspects of clinical services throughout Social Work and Community-Based Services. This includes but is not limited to data on clinical parameters and performance measures, healthcare utilization, workload reports and employee and customer surveys. Provides staff performance measure information, via the provider profile to the Social Work and Community-Based Services Leadership team. Work Schedule: Monday-Friday (8:00 a.m. to 4:30 p.m.) Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.