COVID-19 Case Investigation Manager -Public Health Job Number: 00124644
Job Posting : Sep 11, 2020, 5:17:24 PM Closing Date : Sep 26, 2020, 4:59:00 AM Full-time A.M. P.M.
Posting Salary : COMPETITIVE SALARY
Organization: Health and Hospital Systems
LOCATION: Department of Public Health
JOB SUMMARY :
In alignment with the vision of the Cook County Department of Public Health (CCDPH) and under direct supervision of the Director of Operations for the COVID-19 Contact Tracing initiative, this position will be responsible for overseeing implementation of contact tracing activities within suburban Cook County by several case investigation and contact tracing teams. The COVID-19 Contact Tracing initiative builds the capacity and infrastructure of CCDPH to rapidly scale up its contact tracing program to the levels that the COVID-19 pandemic requires in order to contact people who have been exposed to the virus in suburban Cook County and minimize the spread of disease. The initiative is a one (1) year grant from Illinois Department of Public Health, unless funds are available to extend.
This position is exempt from Career Service under the CCH Personnel Rules.
* Manages five (5) case investigation supervisors.
* Oversees five (5) case investigation and contact tracing teams comprised of up to 30 case investigators and 150 contact tracers.
* Supervises and evaluates all Case Investigator Supervisors, Case Investigator/Team Leads and Contact Tracers.
* Serves as the primary technical consultant for the COVID-19 Contact Tracing Program in the areas of surveillance, disease reporting, outbreak detection, outbreak control, epidemiology, statistics and data management, and use of the disease surveillance systems (INEDSS and Salesforce).
* Oversees the collection, analysis and report generation of data from COVID-19 surveillance activities and outbreak investigations using category-specific rates, risk adjustment, tests of significance and other epidemiologic methodologies as necessary. Conducts rate comparisons between and within groups; evaluates differences in rates and demographic characteristics using standard statistical methods.
* Monitors syndromic surveillance data for clusters of COVID-19 as well as data for quality and consistency. Supports surveillance activities to improve contact tracing data.
* Creates regular surveillance reports for COVID-19 supporting the assigned jurisdiction, as directed.
* Leads the preparation and completion of outbreak response system (ORS) reports for COVID-19 outbreaks for the Illinois Department of Public Health.
* Reviews assigned cases daily with the Case Investigation Supervisors including contact tracing and notification outcomes and employer notification outcomes.
* Enforces all policies, procedures, protocols, and ensures effectiveness and efficiency of case investigations and contact tracing across all teams.
* Ensures relevant documentation is completed for the initiative to assess individual, program components or initiative needs and progress.
* Ensures confidential information is handled and maintained with discretion and professionalism across all teams.
* Monitors daily and weekly progress of all teams, including number of cases investigated, contacts tracked, and numbers referred to a Care Resource Coordinator for social service assessment.
* Identifies quality and performance improvement opportunities and implements strategies with case investigation supervisors and teams to improve overall program operations.
* Escalates any issues to Director of Operations, COVID-19 Contact Tracing Initiative for further resolution as necessary.
* Completes all training requirements and participates in on-going technical and professional development trainings to strengthen skills throughout the project period to enhance the program's effectiveness.
* Attends and participates in meetings as required.
* Performs other duties as assigned.
* Master's Degree in Public Health from an accredited college or university
* Three (3) years of supervisory and/or managerial experience
* Three (3) years of experience in communicable diseases in a public health or healthcare setting
* Prior work experience in a union environment
* Experience and knowledge working with diverse communities and underserved populations
* Intermediate proficiency in Microsoft Office
* Must wear personal protective equipment as required
* Familiarized with the geographical region to provide contract tracing throughout Cook County
* Must be able to work flexible hours outside of a usual day shift schedule that may include evenings and weekends
* Position may require moderate travel for which the employee must have a valid driver's license/insured vehicle or other equivalent means of transportation for work
* One (1) experience working in healthcare or public health initiatives
Knowledge, Skills, Abilities and Other Characteristics
* Excellent verbal and written communication skills necessary to communicate with all levels of staff and a population composed of diverse cultures and age groups
* Ability to work collaboratively and remotely
* Strong supervisory skills
* Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
* Excellent organizational skills with attention to detail, accuracy and precision
* Skill and ability to use computer equipment, software programs, and perform data entry. Ability to maintain a professional demeanor and composure when challenged
* Ability to work independently and exercise sound judgment
* Ability to show empathy to distressed individuals and assist with identifying solutions to problems identified
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteran must :
* Meet the minimum qualifications for the position.
* Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
* Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).
Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
* A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITAL SYSTEMS IS AN EQUAL OPPORTUNITY EMPLOYER
Internal Number: 254463
About Cook County Health
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER