Group Health Cooperative of South Central Wisconsin (GHC-SCW), Madison, WI, is seeking a Mental Health Triage Specialist responsible for completing initial telephone screening, providing triage and risk assessments, completing safety planning, and determining acuity and appropriate level of care for members seeking mental health and related behavioral health services. The Triage Specialist also provides crisis mental health services to individuals and families on an outpatient basis including counseling and crisis intervention, short-term case management, and information and referrals to in-house and community resources. In addition, the Triage Specialist provides assistance to other Providers by acting as a consultant for individuals with complex psychosocial needs. The incumbent may provide office-based intake assessments to GHC-SCW patients as a member of the mental health practitioner staff.
Our Mission Statement: To provide accessible, comprehensive, high quality healthcare and outstanding service in an efficient and personalized manner to persons in the GHC-SCW service area.
Our Vision: To be a leader among HMO’s in providing high-quality medical care, impeccable service and competitive benefit levels and premium rates.
Our Common Values:
Patient Centered: When health insurers and health care providers are brought together under one roof, we are better together. Our care team model focuses on supporting the needs of our patients/members and providing the best in safe, high quality coordinated health care. Members and their providers participate in making meaningful decisions that lead to better outcomes.
Quality Driven:When members and their providers each participate meaningfully in the decisions that lead to better health care, we are better together. GHC-SCW continues its tradition of providing proactive health promotion and disease management outreach to our members to consistently achieve high quality health care accreditation.
Innovation: When we work to lift each other up, show appreciation and collaborate in the best interests of the member, we are better together. GHC-SCW has made innovative advancements which include the implementation of an electronic medical records system (EMR) and GHC-SCW MyChartSM, access to innovative Complementary Medicine benefits and Wellness reimbursement services.
Community Involved: When we join with our community to further the causes for which we share a common concern, we are better together. We are proud to promote programs that strengthen lives, and make our community a safer, stronger and healthier place to live and grow. GHC-SCW employees share their time and talent; and we recognize that the value of what we give is also what we gain – for our employees, our members and our community.
Not for Profit Cooperative: When we share a common purpose, a common voice and a common vision, we are better together. We use our surpluses to improve clinics, enhance health care benefits and give back to the community. Our members, not our profits, are our priority. We have a unique “cooperative” governance structure which works directly for our members.
GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
Healthcare is a human right.
In treating all people with dignity and respect.
There is strength in diversity.
Equity celebrates our humanity.
We are better together.
Minimum of a Master's degree from an accredited college or university in a psychotherapy-related field such as Social Work, Psychology, Guidance and Counseling, or Nursing required. MSW strongly preferred.
Possession of an appropriate Wisconsin clinical license (e.g., LCSW, LPC, LMFT), and Certification by the State of Wisconsin Medicaid/Health Forward program as a Mental Health Provider required. LCSW strongly preferred.
Possession of a National Provider Identifier (NPI Number) for health care providers.
Possession of a valid Wisconsin driver license with a good driving record.
A minimum of two (2) years of experience in the provision of mental health services required.
Knowledge of and experience with mental health triage, crisis assessment and intervention, safety planning and de-escalation skills, and short-term therapy models required.
Proven ability to work in a fast-paced environment without direct supervision is required.
Previous experience in an HMO or managed care setting preferred.
Knowledge, ability and skills in the provision of professional, evidence-based mental health therapy services including assessment, diagnosis and treatment of individuals and families is required.
Knowledge of and ability to apply current mental health theory and practices is required.
Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Internal Number: 799
About Group Health Cooperative of South Central Wisconsin
Group Health Cooperative of South Central Wisconsin (GHC-SCW) is a not-for-profit managed health care organization that provides the entire spectrum of health care services, including insurance, Primary Care and Specialty Care.
The heart of GHC-SCW is in its nationally-ranked Primary Care Clinics, which integrate with the insurance arm of the organization to provide quality care with value-added services. GHC-SCW is also paired with several networks, which allow our members to access a variety of Primary and Specialty Care options, depending on the insurance plan the member is enrolled in and the network he or she selects.
We believe that health care should begin at the Primary Care level, with an established relationship with a Primary Care Provider who gets to know the member and his or her health care needs.