Pathways is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. We proudly serve more than 55,000 unique clients and nearly 17 million individuals who qualify for services under our contracts.
Pathways is seeking an innovative and purpose driven individual to join our team as Regional Director for the East Kern Region. There is a hiring bonus for this position $2,500.00.
Summary: Overall responsibility for multiple clinics and/or programs, with combined annual budget of two million dollars, or more, offering mental health and/or substance use disorder services to children, families, adolescents, adults and/or older adults. As a senior leadership role, incumbents in this position are responsible for managing and ensuring that clinical and fiscal program objectives are satisfied, quality care and county/state relationships are developed and maintained,
Responsible for delivery of professional mental health and/or substance use disorder services in multiple programs within region
Ensures clinical and administrative compliance with all program activities; while developing and implementing plans to continually meet productivity and profitability
Responsible for ensuring the Quality Assurance, Compliance, and Chart Audits of all programs
Supports and facilitates Quality Assurance/Quality Improvement protocols, including frequent collaboration with QA/QI regional staff and QI State Director and program management in monitoring standards and actively removing barriers to the provision of high quality care Works closely with state finance team to develop and approve, annual budget for region, and prepares/provides executive management with periodic financial forecasts and reports as required
Participates in selection process for all professional positions and reviews performance appraisals, and/or reviews or recommends merit and promotional salary increases for staff Directs planning, management, administrative, staff and client meetings and training activities Promotes services and training activities in the community including presentations and consultations
Develops and maintains a collaborative relationship with state and county/community officials Participates and represents agency or the Company professionally at county/community meetings
Ensures clinics are operating according to the Company’s policies and procedures, applicable professional standards, laws, rules and regulations
Consults with clinical staff on treatment plans as required and may participate in emergency situations and crisis intervention
Prepares activity and other reports for executive management as required
Responsible for ensuring and understanding the administrative functioning of his/her programs
Promotes staff development and empowerment
Will work a flexible schedule outside of business hours, weekends and be available beyond office work hours should the need arise or to support the program(s) and leadership
Ensure compliance and contractual obligations are met and to minimize any disallowances
Report program concerns, as outlined in policy and procedures, in a timely manner to the Clinical, QI/QA and/or State Director and assist in disseminating information to and from the staff.
Assure that management decisions are implemented in a positive and timely manner
Provide leadership to management team in evaluating program needs and developing and implementing appropriate Evidence Based practices and the appropriate use of therapeutic interventions
Model ethical leadership. Monitor ethical issues and help develop and implement policies to maintain regulatory compliance and assure that processes follow the highest ethical standard for our clients
Attends and participates in meetings as directed by State Director
May direct planning, management, administrative, staff and client meetings and training activities as required by county contract/payer and/or Company state leadership
Pursues new business growth opportunities within region
Participates in the development and review of RFPs, RFIs, grants, and/or RFQs
Prepares activity and other reports for executive management as required
Completes monthly, quarterly, and all other reports in a timely manner
Provides leadership and promotes staff development and empowerment
Conducts and reviews performance appraisals, and/or reviews or recommends merit and promotional salary increases for staff
Maintain and ensures HIPAA, ethical standards/code of conduct and professional boundaries with all staff and clients
Commitment to the Company’s Mission, Vision, and Values; representing actions that defines the overall philosophy and objectives of all duties performed in accordance with Company’s mission, vision, and value.
Ability to interpret and expect the same with all staff Other duties as assigned or necessary to support the program and/or the Company
Decision Making Responsibilities Responsible for hiring decisions for professional positions in region, structure of delivery of services and determining guidelines for treatment (within regulations and contract specifications). Provide input regarding the development of the budget. Responsible for managing region budget.
Ability to identify problems and offers constructive suggestions for corrective action.
May act as a lead person in handling a crisis situation, investigations, and audits.
Brings policy, procedure and daily operations systems concerns to management.
Responsible for managing region budget
Recovery Requirements Provide the best customer care possible Identify and build upon the strengths of consumers/clients, staff, coworkers, and the communities or community partners we serve
Analyze current practices, research and support EBPs (best practices) and innovations to keep programs competitive, cutting edge and to ensure the best possible outcomes
Support consumers/clients’ steps towards Recovery and Wellness Create an organizational culture that respects and celebrates the diversity of our consumers and staff
Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry
support staffing and staff development, and budget and financial forecasting for multiple clinics or program sites.
Master’s degree in Psychology, Social Work, Counseling, Hospital Administration, Mental Health Administration or relative field or Ph.D. or Psy.D. in Psychology from an accredited school or Master’s degree in a relevant Behavioral Sciences field and seven years of experience in managing mental health clinics.
Certificates, Licenses, Registrations: Licensed LMFT, LCSW, Ph.D, Psy.D, Registered Nurse or Licensed Psychologist desired. Proof of: valid California driver’s license and auto insurance, as well as proof of education are required
Knowledge, Skills and Experience:
3 to 10 years of experience in management level positions in mental health and/or substance use disorder services clinics with responsibility for staffing, budget and professional delivery of services Experience managing multiple sites and strong leadership and clinical skills Excellent leadership, administrative, organizational, communication and interpersonal skills Intermediate to advanced level of PC skills required Ability to effectively prioritize and manage time
Internal Number: 822662
Pathways, previously Providence Human Services is one of the largest national providers of accessible, outcome-based behavioral and mental health services. Clients and partners of Providence Human Services can expect the same great service and offerings through Pathways, and we look forward to continuing to work together.
At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 8,000 employees provide the highest-quality home- and community-based social services and non-emergency transportation services in 44 U.S. states, the District of Columbia, British Columbia, Alberta and Ontario, Canada. We proudly serve more than 54,000 unique clients and nearly 17 million individuals who qualify for services under our contracts.
Pathways was founded in 1997 in response to increasing government initiatives to privatize human services. We describe ourselves as the “Human Services Company Without Walls” because we neither own nor operate any type of institution. Rather, we specialize in providing direct services and case management to children, adolescents and adults with behavioral and medical health needs, as wel...l as those supervised by government subsidized programs, in their homes or through community-based resources. Our programs are designed to be multi-jurisdictional; capable of serving numerous clients under government funded programs.
Pathways offers a full spectrum of social service and behavioral health solutions, including Youth & Family Services, Adult Services, Correctional Services and Prevention Services. Within each area, clients have access to a broad range of social and behavioral services to meet their needs.
Pathways provides a focused approach to managing the medical, behavioral and social needs of potentially high-cost healthcare consumers with chronic conditions and complex social challenges. Healthcare providers today are incentivized more than ever before to deliver the highest-quality, patient-centered care that results in optimal outcomes, reduced re-admissions and lower costs. Achieving the most efficient and effective model for accountable care benefits significantly from collaborating with the right service partners.