Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The hearing and speech department at the Vanderbilt Bill Wilkerson Center d iagnoses and treats hearing, speech, language and cognitive problems that affect communication. Our team of more than 100 experts includes audiologists, speech-language pathologists, teachers of the deaf, occupational therapists, physical therapists and social workers. We offer every patient compassionate, personalized care. For more information, please visit https://www.vanderbilthealth.com/billwilkerson/24359 .
In the role of Hearing/Speech Technician, you will be working in the newborn nursery performing hearing screenings on infants. Your duties and responsibilities will be providing support to the newborn hearing screening program within the Division of Audiology. Such activities may include, but not be limited to:
Completing newborn chart reviews of babies in the newborn nursery and/or neonatal intensive care unit (NICU) to determine readiness for hearing screening
Prioritizing daily screening schedule based on projected patient needs
Communicating with patient's nurse to determine appropriate time for screening
Provide educational materials and written results to parents
Documenting screening results in the electronic medical record and in patient's physical chart
Completing state screening paperwork
Completing additional administrative paperwork
Assisting within the Division of Audiology with secondary tasks as needed
Maintaining appropriate infection control behaviors and HIPAA privacy standards
PRIMARY DAILY RESPONSIBILITIES:
Reviewing patient charts in newborn nursery and/or NICU
Completing newborn hearing screening testing and required documentation
Restocking test supplies and educational materials
Providing secondary support to audiology clinical services when necessary
Provides support to speech language pathologists and audiologists through collection of data, assisting with researching topics, transportation of patients or other patient care support services.
Assists in safe provision of functional activities (leading hand washing, toileting/diaper changing, snack activities for pediatrics).
Provides support to speech language pathologists and teachers of the deaf and hard of hearing for implementing developmentally appropriate curriculum and activities.
Maintains supplies at acceptable levels.
Prepares treatment areas (set up group therapy rooms based on number of patients served and focus of therapy, set up individual therapy/assessment rooms based upon age and/or diagnosis, clean up/reorganize treatment rooms at the conclusion of service).
Provides basic screening services (Prepare infant or child for hearing screening, performs hearing screening and communicates results to family).
The responsibilities listed are a general overview of the position and additional duties may be assigned.
EQUIPMENT MAINTENANCE - (FUNDAMENTAL AWARENESS): - Has limited experience, training, direct exposure, or past experience conducting maintenance activities in area of assignments.
REHAB PTA/COTA PATIENT DOCUMENTATION (NOVICE): - Demonstrates sufficient proficiency in communicating functional impact of assessment findings, treatment interventions, treatment planning diagnosis, and disease process. Considers the communication needs/level of understanding of audience and may share appropriate information/literature.
AUDIOLOGY PATIENT EDUCATION (NOVICE): - Communicates functional impact of assessment findings, treatment interventions, diagnosis, and disease process. Adapts communication to the level of understanding of the patient. Determines comprehension and need for repetition and/or revision of methods.
QUALITY ASSURANCE - (FUNDAMENTAL AWARENESS): - Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective. Demonstrates quality management practices on the job which result in superior products and services delivered.
Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
Team Interaction: Provides guidance to entry level co-workers.
SUPPORTING COLLEAGUES (S2):
Develops Self and Others: Continuously improves own skills by identifying development opportunities.
Builds and Maintains Relationships : Seeks to understand colleagues priorities, working styles and develops relationships across areas.
Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
DELIVERING EXCELLENT SERVICES (S2):
Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns tosupervisors in a timely manner.
Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
ENSURING HIGH QUALITY (S2):
Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
MANAGING RESOURCES EFFECTIVELY (S2):
Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
FOSTERING INNOVATION (S2):
Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Adapts to Change: Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work.
· High School Diploma or GED
· 2 years of related experience
· Friendly attitude, ability to prioritize and work with a team in a fast-paced environment
Experience with Epic, Star Panel, TIMS, FedEx, and UPS
Hours of Operation
It is the understanding of all VBWC staff (professional and support) that appropriate patient care will be provided to any patient in need of service at the time of the request. The official hours (i.e. advertised/ promoted hours of operation) of the part time – weekend hearing screening technician will be Saturdays and Sundays from 7am to 2pm with a 30 minute lunch break. There may be opportunity to pick up additional shifts during the week when the weekday person is on PTO, but this is primarily a weekend position.
Unplanned absence coverage : During unplanned absences, coverage will be based on the availability of professional staff and student employees. The screener assigned to NICU that morning may be asked to screen in newborn nursery, or an employed student screener with signing and billing capabilities may be called to fill the shift.
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
· US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
· Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
· Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
· The Leapfrog Group: grade "A" in Hospital Safety Score
· National Institutes of Health: among the top 10 grant awardees for medical research in the US
· Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee
· Nashville Business Journal: Middle Tennessee's healthiest employer
· American Hospital Association: among the 100 "Most Wired" medical systems in the US
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.