Riverbend Community Mental Health, Inc., one of the largest providers of community-based mental health services in New Hampshire, is seeking a full-time Director to provide oversight and leadership to all Acute Care Services departments. The Director would be responsible for administratively overseeing the operations of hospital-based Emergency Services, Mobile Crisis Services, and the Riverbend Crisis Apartments. The Director assures effective coordination of acute care services within the agency as well as the Concord Hospital Emergency Department and inpatient unit, and other key community agencies including the Concord Police Department, Concord Fire/EMS and additional vested stakeholders. The preferred applicant would have a strong clinical and administrative skills, experience with the NH public mental health system, and would seek to take an active role in staff development. Computer literacy and excellent communication skills are essential.
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Lead, develop and manage all aspects of Riverbend’s Acute Care Services, including hospital-based Emergency Services, Mobile Crisis Services, and the Riverbend Crisis Apartments, including budget development and fiscal management, program planning and coordination, and staff recruiting.
Participate in state and local planning processes to expand and promote access to services and strengthen agency position in the system of care
Ensure quality of care by assuring staff receive ongoing training and supervision, regular performance evaluations, and promoting a work environment in which staff are supported and held accountable for performance.
Oversee creation of policies and procedures for existing/future services provided by ACS.
Increase public awareness and support of program services via marketing and sustaining strong working partnerships with the community and other agencies
Monitor ongoing licensing needs pertaining to the Riverbend Crisis Apartments and ensure timely documentation of services and adherence to all applicable State, Federal and payor regulations or standards.
Work closely with other Program Directors in the agency to promote client access between programs and effective communication
Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery.
About working at Riverbend
This is a full-time position with a competitive salary and an outstanding benefits package including: medical, dental, life and disability insurance, 403(b) with company match, tax-free flexible spending accounts for day care or medical expenses, CE training to support licensure, and generous paid leave — plus 8 holidays per year.
You’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.
About Concord New Hampshire
Concord New Hampshire is ranked one of the nation’s top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest health care networks north of Boston (about 1.5 hours south). In addition to our vibrant downtown, business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England’s rich history, culture, and natural wonders.
Master’s degree in Psychology, Social Work, or a related Human Services field is required.
Current NH license or ability to be licensed, as a LICSW or LCMHC is required.
Five (5) years of experience in behavioral health service provision, including three (3) years in providing crisis emergency services in hospital/mobile settings is preferred.
Three (3) years of supervisory experience is preferred.
Valid driver’s license, personal vehicle, and auto insurance or access to a reasonable alternative is required.
Strong leadership, supervisory, organizational, communication, and planning skills required.
Internal Number: 2018154
About Riverbend Community Mental Health, Inc.
Riverbend Community Mental Health, Inc. is a mission driven, comprehensive provider of community-based behavioral health services. Affiliated with Capital Region Health Care, in Concord, New Hampshire, Riverbend serves a broad range of individuals and families with behavioral health and related needs.